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Supplies and Requisition Forms:
Specimen containers with 10% neutral buffered formalin, slide mailers and specimen bags are provided at no additional fee, as are requisition forms pre-printed with client information and sheets of labels for mailers and containers. Supplies and forms are delivered by couriers to clients on our regular routes or shipped to our other clients, and are usually received within 1-2 business days.

Transportation and Shipping:
Courier Services:
Veterinarians within a wide region of the midlands of South Carolina are provided courier service for samples and specimens. Based upon the volume of submissions by the clinic, service is provided either as a regular stop on our routes or by call-in request from the clinic.

FedEx Overnight Shipping:
For clients not serviced on regular courier routes, pre-paid shipping is provided by PVPS through FedEx or DHL at no additional fee.

Reporting:
Clients may elect to receive case summary reports by fax, or in printed form delivered by courier for those clients on regular routes, or by U.S. Postal Service for clients not on regular routes. Clients may also request to have case summary reports delivered by e-mail.

Accounts and Billing:
Monthly billing is provided to clients with accounts in good standing. The monthly statement includes itemized charges and services. Clients may elect to receive individual invoices with case summary reports in addition to the monthly statement. Statements are generated on the last business day of the month. Accounts are payable and due by the 20th calendar day of each month.

Training and Support:
PVPS provides training to your staff responsible for specimen handling and laboratory submissions. A printed User's Guide is provided to clients for quick reference to PVPS services and resources. This and other helpful information may also be obtained on the internet at www.ProVetPath.com.

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